Plans and pricing
Build and test for free. A project pays when it goes live, on a plan sized by its active members a month.
Every Domino project is free while you build and test it. When real members start using it live, the project needs a plan. Each plan has one number to watch: how many active members the project has a month.
Plans
Prices are per project, in US dollars, and include tax.
| Free | Launch | Growth | Scale | Enterprise | |
|---|---|---|---|---|---|
| Price a month | $0 | $49 | $199 | $499 | Custom |
| Price a year | – | $490 | $1,990 | $4,990 | Custom |
| Live active members a month | Test only | 500 | 3,000 | 10,000 | 10,000+ |
| Real people in test | 100 | 100 | 250 | 1,000 | Custom |
| Your own domain | No | No | Yes | Yes | Yes |
| X reads a month, live | None | 25,000 | 65,000 | 160,000 | Custom |
| X trackers refresh at most every | 6 hours | 6 hours | 6 hours | 6 hours | 5 minutes |
Every plan includes quests, points, rewards, leaderboards, proof checks and AI reviews. Paying annually costs ten months' price.
Real people in test are people who join the test app, by signing in or through a member import. Test members your team creates never count. Once test is full, new people can't sign in to it; people already in keep playing.
An organization can keep up to 10 projects on Free. There's no discount for several projects: if you run many communities, for example as an agency, ask about Enterprise at hello@domino.run.
Four promises
- You pay when you go live. Building and testing are free. A project needs a plan only when real members use it live.
- One number per plan. Each plan is sized by live active members a month. Proof checks, AI reviews and X tracking come with it, within fair use.
- Going over never breaks your live app. There are no overage bills, and your live app keeps serving every member. A project you pay for in Console that is over its plan two months in a row moves up one plan at its next renewal, at the same billing period, and Console shows the new plan and date first. A change you already scheduled, such as a cancellation, stays as it is. On Scale, we talk about Enterprise instead.
- One 14-day trial. Each organization gets one 14-day live trial, on the Launch plan, with no card.
Active members
A live member is active in a month when they come back and use your app, signed in, on a later day than the day they joined. People who sign up and never return don’t count. Test members never count, and importing members or reporting activity for them from your server doesn’t make them active. Days and months are counted in UTC.
| In one month | Counts toward the plan |
|---|---|
| A member joins on the 3rd and never comes back | No |
| A member joins on the 3rd and plays again on the 9th | Once |
| A member plays on ten different days | Once |
| Your team's test members | No |
Console shows the project's count for the month in Settings → Plan & usage, and warns you as it nears the plan's limit. See active members for how your developer can read the count.
The trial
The trial starts when someone in your organization first approves a promotion to live for a project without a plan. That project runs on the Launch plan for 14 days. Each organization gets one trial, and it doesn't need a card.
When the trial ends, choose a plan for the project. If you don't, its live app keeps running for 7 more days, though new promotions wait for a plan, then goes offline until the project has one. Test keeps working the whole time.
Fair use
Proof checks and AI reviews come with every plan, with no per-check price. X tracking has the monthly allowance in the table. Domino watches what each project costs to run, and if one is far outside what its plan is built for, we get in touch instead of sending a bill.
X tracking
Domino reads X on a best-effort basis, through a shared provider, so posts and their numbers can arrive late. Every X read in live counts toward the plan's monthly budget, from the table: tracker searches and refreshes, quest checks on X, previews and lookups. An organization's projects share 5,000 reads a month in test. When a budget is used, its X trackers pause until the next month; quest checks keep working. See how often Domino reads X.
Custom domains
On Growth and above, the project's live app can run at your own address, such as quests.example.com. If a project moves below Growth, its domain comes off at the renewal. See hosted apps.
Paying
You choose a plan for a project in Console, and pay through Stripe. Prices include any VAT or sales tax, so you pay the listed price wherever you are.